Terms of sale
The terms below summarise our general terms of sale for trade customers. Only the terms supplied in French with each offer are binding.
| Price | In € excl. VAT, carriage not included. Your prices are shown after signing in to your trade account. |
|---|---|
| Delivery | Constant stock; next-day or two-day delivery depending on availability. Lead times are given for guidance only. |
| Free carriage threshold | For any order delivered in a single shipment with a minimum value of €1,000 excl. VAT (excluding carriage). Mainland France. |
| Minimum order | €100 excl. VAT. Below that: payment in advance or a €15 excl. VAT handling charge. |
| Payment | First order paid in advance when the account is opened, then 30 days end of month once credit insurance is approved. |
| Warranty | 12 months from the invoice date (return for replacement or repair of the faulty part). |
| Complaints | Visible defects: reservations within 2 clear days of receipt. Quantities and quality: 8 clear days. |
| Returns | Only with prior written agreement, within one month of delivery; credit note issued on the basis of 90% of the invoiced amount. |
Repairs are subject to a prior quote: with no reply within 30 days, the product is returned unrepaired at the customer's expense. Disputes: courts of Lyon, France. Product descriptions and specifications are indicative and do not constitute a commitment by SCAP.